Privacy Policy

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Privacy Policy

Effective Date: 20 October 2026

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use our website. We respect your privacy and are committed to handling your information responsibly and transparently. By accessing this website, you acknowledge the practices described in this policy.

Data Collection

We may collect personal information that you voluntarily provide when you contact us, subscribe to communications, submit an inquiry, or otherwise interact with our website. This information may include your name, email address, telephone number, postal address, and the contents of any message or request you send to us.

We may also collect limited technical and usage information automatically when you browse the website. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, dates and times of access, and general interaction data. This information is generally used in an aggregated or pseudonymised form to help us understand how visitors use the website and to improve its performance.

You are not generally required to provide personal information to browse the website. However, certain services or responses may not be available if you choose not to provide information necessary to process your request.

Use of Data

We may use collected information for the following purposes:

  • To respond to questions, support requests, and other communications;
  • To provide, operate, maintain, and improve our website and services;
  • To monitor website usage, functionality, and security;
  • To detect, prevent, and investigate fraud, misuse, or other unlawful activity;
  • To comply with applicable legal, regulatory, or governmental requirements; and
  • To send relevant updates or communications where you have requested or permitted them.

We process personal information only where we have a lawful basis to do so, such as your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interests in operating and securing the website. We do not sell your personal information to third parties.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help websites remember preferences, understand visitor activity, and provide essential functionality. Some cookies may be necessary for the website to operate, while others may support analytics, performance monitoring, or user preferences.

Where required by applicable law, we will request your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of parts of the website.

Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms, including X at https://x.com/. These third-party websites operate independently and have their own privacy policies and terms of use. We are not responsible for the content, security, or privacy practices of external websites. We encourage you to review the applicable policies before submitting personal information to any third party.

Security

We use reasonable administrative, technical, and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

User Rights

Depending on your location and applicable law, you may have rights concerning your personal information. These may include the right to:

  • Request access to personal information we hold about you;
  • Ask us to correct inaccurate or incomplete information;
  • Request deletion of your personal information where legally permitted;
  • Restrict or object to certain processing activities;
  • Withdraw consent where processing is based on consent; and
  • Request a copy of certain information in a commonly used, machine-readable format.

To exercise an applicable right, please contact us using the details below. We may need to verify your identity before completing a request. You may also have the right to lodge a complaint with a relevant data protection authority.

Contact

If you have questions about this Privacy Policy, wish to exercise your rights, or would like further information about our privacy practices, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any revised version will be published on this page with an updated effective date.

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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.